If you notice we have missed any crucial information you need, please contact us.
We are Browns Holiday Park, owners of the https://brownsholidaypark.co.uk website.
You can find more information about us on our Contact Page.
When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website or send images to us, you should avoid sending images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information submitted through the contact forms on our website is sent to our company by email.
We keep these submissions for customer service purposes they are never used for marketing purposes or shared with third parties.
Our site uses the following cookies:
If you would like to turn off cookies, you can usually do this using your web browser. Click the Help menu in your browser to find out how, or follow one of the links below for information about the specific browser you are using. Remember that cookies can be essential to the functionality of some websites (e.g online shops and services which you log in to) so make sure you are aware how your favourite websites are using cookies before turning them off for these sites.
Articles on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website.
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. However, some data is transferred and/or stored with third-party services we use, like cloud-based services and payment processors. This is done as a way to provide you with a better overall service and user experience.
If you are not a client, there is no personal information we have or can see about you.
When you submit an enquiry to us via the website, email or via a comment on our website, it’s contents is retained until (if) you tell us to remove or delete it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
We protect customer data with the following site features:
In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.
If you are a client, have an account with us on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you by contacting us.
This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being currently our customer (i.e. basic account information like an email address, billing and contact information).
| Who | When |
|---|---|
| Direct Interaction | You may give us your Identity(Name)and Contact Data(Address, Telephone number)by filling in forms or by corresponding with us by post, phone, email, via our website or otherwise. This includes personal data you provide when you apply for our products or services;request marketing/information to be sent to you. |
| Automated technologies or interactions | As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similartechnologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see ourcookie policyat www.owenscaravanpark.co.ukfor further details. |
| Payment Service Providers | Transaction Data -includes details about payments to and from you and other details of products and services you have purchased from us.Financial transactions are handled through our payment services providers, currently Barclaycard and PayPal.We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make, directly, refunding such payments and dealing with complaints and queries relating to such payments and refunds. |
| Professional Advisors | Professional Advisors as processors including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services. |
| HM Revenue & Customs, regulators and other authorities | Acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances. |
| Third parties or publicly available sources | We may receive personal data about you from various third parties and public sources as set out below: -Technical Data from the following parties:(a) analytics providers such as Google based outside the EU;(b) advertising networks based inside the EU; and(c) Searchinformation providers based inside or outside the EU. -Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside or outside the EU. -Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU. |
HOW WE USE YOUR DATA
We will only use your personal data when the law allows us to. We have set out below how and why we plan to use your personal data.
| Purpose/Activity | Lawful basis for processing including basis of legitimate interest |
|---|---|
| To register you with our business | Performance of a contract with you |
| To perform any contract with youincluding:
(a) Managingpayments, fees and charges (b) Collectingand recoveringmoney owed to us (c) Addressingany breach | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) (c) Necessary for our legitimate interests (to ensure compliance with contract terms) |
| To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Notifying you about changes to our business which are relevant to you | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how people use our business) |
| To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
| To make suggestions and recommendations to you about goods or services that may be of interest to you | Necessary for our legitimate interests (to develop and grow our business) |
| Asking you to partake in a review, prize draw, competition or complete a survey | Necessary for our legitimate interests (to study how peopleuse our business, to develop and grow our business) |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | Necessary for our legitimate interests (to study how people use our business, to develop and grow our business and to inform our marketing strategy) |
| To use data analytics to improve our website, products/services, marketing, relationships and experiences | Necessary for our legitimate interests (to define types of people for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
PROMOTIONAL OFFERS FROM US
We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. We may then use your personal data to send you marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
OTHER MARKETING
We will get your express opt-in consent before we use your personal data for any other marketing purpose or share it with any third party for marketing purposes.
OPTING OUT
You can ask us or third parties to stop sending you marketing messages at any time by contacting our
DPM. COOKIES
For information about the cookies we use, and your ability to refuse them please refer to our separate cookie policy on our website www.owenscaravanpark.co.uk
CHANGE OF PURPOSE
Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law.However,if we need to use your personal data for a new purpose and the law allows us to do so, we will notify you and explain the legal basis for our actions.
VISITORS TO OUR WEBSITE
If we want to collect personally identifiable information through our website, we will be up front about this. When someone visits our website,we may use a third-party service to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.
THIRD-PARTY LINKS
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
IF YOU FAIL TO PROVIDE PERSONAL DATA
If you do not provide personal data to us and this would prevent us from performing the contract we have or are trying to enter into with you, or place us in breach of the law,we may have to cancel our contract. We will notify you if this is the case.
DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with third parties to help us run our business or carry out our obligations to you:
| Name | Lawful basis for processing including basis of legitimate interest |
|---|---|
| Other companies in our group | Performance of a contract with youNecessary for our legitimate interests(performing the contract). |
| Service providers for IT and system administration | Performance of a contract with youNecessary for our legitimate interests(performing the contract, using your data as we have described in this notice). |
| Our professional advisers including lawyers, bankers, auditors and insurers. | Necessary for our legitimate interests(complying with our legal obligations). |
| HM Revenue &Customs, regulators and other authorities | Necessary for our legitimate interests(complying with our legal obligations). |
| Contractors | Necessary for our legitimate interests(performing the contract) |
We may also share your personal data with any third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
INTERNATIONAL TRANSFERS
We do not transfer your data outside the European Economic Area.
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business and need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
HOW LONG WILL WE USE YOUR PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.You can ask us about the retention periods for different aspects of your personal data by contacting our DPM. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
YOUR LEGAL RIGHTS
You have the right to:
Use of cookies
Cookies are pieces of information that a website can transfer to an individual’s computer hard drive for record keeping. Cookies can make websites easier to use by storing information about your preferences on a particular website. The information remains on your computer after the internet session finishes but you can delete them using some browsers, manually or using system utilities. Most internet browsers are pre-set to accept cookies.
If you prefer not to receive cookies, you can adjust your internet browser to refuse cookies or to warn you when cookies are being used (see below). This site will work more efficiently if receipt of cookies is enabled.
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
If you would like to turn off cookies, you can usually do this using your web browser.Click the Help menu in your browser to find out how, or follow one of the links below for information about the specific browser you are using. Remember that cookies can be essential to the functionality of some websites (e.g online shops and services which you log in to) so make sure you are aware how your favourite websites are using cookies before turning them off for these sites.
More information:
Cookies and how they benefit You
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites
Our cookies help us:
We do not use cookies to:
We use cookies to make our website work including:
Third party functions
Our site, like most websites, may include functionality provided by third parties. A common example is an embedded YouTube video. Our site may include the following which use cookies however disabling these cookies will likely break the functions offered by these third parties.
Social Website Cookies
So you can easily ‘Like’ or share our content on the likes of Youtube, Facebook and Twitter we have included sharing buttons on our site.
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called ‘analytics •programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
We may use Advertising Cookies
Cookies are widely used in online advertising. Neither us, advertisers nor our advertising partners can gain personally identifiable information from these cookies. We only work with advertising partners who work to accepted privacy standards such as http://www.youronlinechoices.com/uk/iab-good-practice-principlesYou can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn’t as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won’t see adverts, just simply that they won’t be tailored to you any longer.
We may use Banner Adverts
These adverts are usually managed by a partner specialising in providing adverts for multiple sites. Invariably these partners place cookies to collect anonymous data about the websites you
Browns Hoilday Park, Family Static Caravan Park Towyn, North Wales. Located at the heart of North Wales with easy links to the many historic sites and places to see throughout North Wales. Benefiting with many on park facilities and nearby local attractions and family entertainment.